Frequently asked questions
Are your cups recyclable?
Yes, our paper cups are 100% recyclable.
Click to find out more:
www.recyclenow.com/what-to-do-with/paper-coffee-cups-1
www.recycle-more.co.uk/how-is-it-recycled-/coffee-cup-recycling
What is the lead time?
We are one of the fastest cup manufacturers in the UK, with lead times starting from just 24 hours.
Do you charge for Artwork?
No, we offer a free artwork service.
How do I submit artwork?
If you have an account manager assigned then please email them your artwork. If you don’t then please email your artwork to sales@printedcupcompany.com
What's your minimum order?
We have no minimum order quantity so we can manufacture any number of cups you require.
Do I require lids with my cups?
If your customers are purchasing a hot drink to be taken away with them then lids are recommended.
What is FSC?
The FSC is the forest stewardship council. It is an independent, non-governmental, not-for-profit organisation established to promote the responsible management of the world’s forests.
Do you offer samples?
Yes, we do offer free samples. Please email sales@printedcupcompany.com with your enquiry and one of our sales team will then be in contact to discuss your enquiry.
Do you charge per colour?
No, we print full colour on our paper cups.
What are your payment terms?
Payments terms are usually pro forma (payment required ahead of production) however there are credit term options, as well as our direct debit system – please ask your Account manager for details.
Can you export paper cups?
Yes, we deliver worldwide. Please get in touch with our advisors for more information on the availability of this service.
Any more questions?
Give us a call on 01200 449900 and we can help you!